Frequently asked questions

Our 3D prints are typically made from PLA (Polylactic Acid), a biodegradable plastic derived from renewable resources like cornstarch or sugarcane. All materials are chosen for their quality and lower environmental impact.

Yes. Sustainability is important to us. We use plant-based PLA filament, minimise waste during production, and reuse packaging wherever possible. We’re always looking for ways to reduce our footprint.

Absolutely! We welcome custom orders. Send us your idea or file, and we’ll advise on what’s possible, including material options and pricing.

Some items are offered with a hand finish, while others are sold as raw prints. Each product listing specifies the finish.

Simply add your chosen items to your cart and proceed through our secure checkout. We accept most major payment methods, including credit/debit cards and Apple Pay. We don't currently accept Paypal unfortunately, but are looking to offer this method in the future.

If we haven’t started printing yet, we’re happy to cancel or update your order. Please contact us as soon as possible.

Currently we don't offer this service.

You can reach us via the Contact Us page or email contact@pango-pango-com. We aim to reply within 24 hours (Monday to Friday).