Terms & Conditions
Last updated: 13/06/2025
Welcome to Pango Pango (pango-pango.com). These Terms & Conditions govern your use of our website and your purchase of goods from us. By using our site, you agree to comply with and be bound by these terms.
1. About Us
Pango Pango is an independent online retailer specialising in 3D printed products.
Contact Details:
Email: contact@pango-pango.com
Business Owner: Julie Martin
2. Use of Our Website
You must be at least 18 years old to place an order.
You agree not to use our site for any unlawful purpose or to transmit harmful or offensive content.
All content (text, images, designs) is the property of [Your Website Name] and must not be copied or reused without permission.
3. Products & Orders
All products are made to order unless otherwise stated.
Product images are for illustrative purposes only — slight variations may occur due to the handmade and 3D printing process.
We reserve the right to refuse any order for any reason, including stock issues or suspected misuse.
4. Pricing & Payment
All prices are listed in GBP (£) and include VAT where applicable.
Payment is required in full at the time of ordering.
We accept major debit/credit cards and third-party payment providers such as PayPal.
We reserve the right to change pricing without notice, but confirmed orders will not be affected.
5. Delivery
Orders are usually dispatched within 5 working days unless stated otherwise.
We are not responsible for delays caused by couriers or external events beyond our control.
Delivery charges and estimated times are provided at checkout.
Please ensure your shipping address is correct — we are not liable for lost items due to incorrect details.
6. Returns & Cancellations
You may cancel your order within 14 days unless printing or production has already begun.
Custom, personalised, or made-to-order items are non-refundable, unless faulty.
Faulty or damaged items must be reported within 48 hours of receipt with photo evidence.
Return costs are the buyer’s responsibility unless the item is defective or incorrect.
Full details are in our [Returns Policy].
7. Intellectual Property
All content on this website — including product designs, images, logos, and text — is owned by Pango Pango or licensed to us. You may not copy, reproduce, or distribute any content without permission.
8. Limitation of Liability
Our liability is limited to the value of the item purchased.
We are not liable for indirect, incidental, or consequential damages resulting from the use of our products or services.
We take reasonable steps to ensure our website is safe and accurate, but we cannot guarantee it will be error-free or uninterrupted.
9. Privacy & Cookies
We are committed to protecting your privacy. Please refer to our [Privacy Policy] and [Cookie Policy] for information on how we collect, store, and use your personal data.
10. Governing Law
These terms are governed by the laws of England and Wales. Any disputes shall be subject to the jurisdiction of the UK courts.
11. Changes to These Terms
We may update these Terms & Conditions at any time. Any changes will be posted on this page, and your continued use of the site will indicate your acceptance.
Contact Us
If you have any questions about these Terms & Conditions, please contact us at: